Car Warranties
Made Easy

What’s does a new car warranty with MotorEasy cover?

New car warranty coverage protects most of your car against repairs or failures. Faults will be rectified, free of charge, by a manufacturer dealer.

What’s not covered by our new car warranty?

New car warranty coverage won’t cover parts termed perishable, service, frictional or wearing; although, with a new car, these will also be replaced if they fail due to incorrect fitment in the early part of a car’s life.

What isn’t covered by a warranty at all?

No car warranty in the world covers consumable parts designed to wear out, such as brake pads, wiper blades, exhausts, batteries and tires.

My new car warranty is expiring. What can I do?

Manufacturer car warranties usually expire after three years. Following this, you’ll be on your own, with the risk of huge bills to pay if something serious fails in your vehicle. And, with today’s sophisticated cars and high garage labour rates, that can be the case all too frequently!

When can I buy used car warranty cover?

You can buy a MotorEasy used car warranty at any time if your car is less than 12 years old and has recorded less than 120,000 thousand miles since new. Even if you don’t have a warranty at the moment, you’re still eligible.

Do I need a full-service history to buy an extended used car warranty?

No. As long as your car has had a manufacturer service in the last year, you can take out a MotorEasy plan. If you haven’t had this done, we can arrange it (at up to 40% less than what manufacturer main dealerships charge).

What do I need to do to keep my warranty valid?

You need to maintain your car according to manufacturer specifications. This includes keeping it fully serviced as well as ensuring your car road fund license (aka tax) and MOT are up to date.
In addition, essential service items such as timing belts must have been changed at the appropriate interval.
For ultimate ease and convenience, add MOT testing and servicing as additional products to your warranty during the checkout process. We offer significant savings against the MOT RRP and manufacturer service prices.

How long will my MotorEasy car warranty last?

You can buy a car warranty plan for 12, 24 or 36 months.

What payment options are available with MotorEasy?

Our car warranty plans can be paid monthly or annually. Significant discounts are available for multi-year plans, which are available for up to three years.

What other benefits are included?

• 24/7 online booking and tracking of repairs
• Parts and hourly labour costs covered (including VAT)
• Wear and tear covered from day one (following a health check at one of our network garages)
• Consequential loss / damage covered
• Overheating failures covered
• Diagnostic costs as part of a valid repair covered
• Contributions to recovery, onward travel, accommodation and journey completion solutions
• Failures in Europe covered
• Claims limits up to the value of your car covered

I still have time on my manufacturer’s warranty. Should I consider extra protection?

Your manufacturer warranty should be enough, but MotorEasy have options that can provide seamless cover as your manufacturer warranty gets close to expiring. Call us on 0800 131 0001 for details.

How do MotorEasy warranties differ from dealer warranties?

A franchised dealer will offer you an extended warranty organised by the manufacturer the dealer represents. This is unlikely to cover you for wear and tear, consequential loss, overheating and many other benefits that come with a MotorEasy car warranty. If you’re buying a car from a non-franchised dealership, the car will probably be supplied with minimal three-month cover that will offer only basic protection. If you have short-term cover, MotorEasy has a plan that will supplement it until the expiry date – when you’ll be ready to take out our full vehicle warranty product.

How do I start a car warranty repair?

There are about 20,000 garages nationally that are involved with car servicing and repairs, ranging from franchised dealers, specialists, independents and fast fits. Of these, MotorEasy has given approved network status and arranged direct billing arrangements with over 10,000 – that’s more than half! If you choose to use one of the remaining 10,000, then you will need to pay for any pre-approved repairs and reclaim later.

My car has a problem, but I don’t know the cause. What do I do?

Call MotorEasy engineers on our repairs number: 0800 131 0001. They will be happy to give advice – and can even book diagnostics at a network garage for you.

What do I do if my car suffers a breakdown?

Call us on 0800 131 0001. Don’t let any repairs start until you or your chosen garage have spoken to our engineers and get a repair authorisation.

What are the options if my car suffers a breakdown abroad?

Call our repair line for advice. Repairs can be carried out wherever you are on the Continent, but you will need to pay and reclaim any authorised and agreed contributions.

Does my MotorEasy warranty include recovery?

For covered and authorised repairs, we’ll contribute towards recovery costs if you don’t have a recovery provider already in place. (MotorEasy also offers excellent-value breakdown recovery insurance)

Can I submit a repair out of hours?

Yes, online, but our engineers won’t be able to approve repairs submitted outside business hours.

Who pays for repair costs?

We will pay a network garage directly for valid claims – minus any agreed contributions. If you’d rather use a non-network garage, you will need to settle and reclaim the authorised amount, which we’ll then reimburse within seven days.

What are the options if I sell my vehicle?

You can cancel the remainder of your policy or transfer it to your replacement car – or the new owner if you’d prefer.

Why are MotorEasy car warranties cheaper than the competition?

Years of experience have gone into our pricing, and our online focus allows us to operate on reduced overheads. There are also no middlemen taking slices; we deal directly with you. Here at MotorEasy a cheap car warranty is always guaranteed.

My used car came with a warranty from the dealership. What can I do?

If you’re worried about any existing dealer warranty insurance, relax: you can top it up with a MotorEasy plan that provides supplemental protection until the expiry date, by which time you’ll be ready to take out our full vehicle warranty product. Alternatively, we can arrange for our cover to start as soon as your dealer agreement ends. Purchasing a used car from a dealership? Consider asking for a lower price without their warranty and getting covered by MotorEasy instead. To do so, call us on 0800 131 0001.

Does a MotorEasy car warranty cover modified vehicles?

All vehicles must have no modifications made to the manufacturer’s original specification (unless agreed in writing by us).
Although it’s not our intention to provide cover for extremely modified vehicles, some minor modifications may be acceptable – but will need to be agreed with us before cover is finalised.

Does it cover failures due to wear and tear?

MotorEasy will cover failures as a result of a covered part failing due to ‘wear and tear’.
Manufacturers offer extended car warranty cover through their dealers but they won’t cover failures due to wear that become more prevalent as the car ages or reaches higher mileages. Watch out for any car warranty that doesn’t cover or excludes failures due to ‘wear and tear’ - whether described as ‘normal’, ‘gradual’, ‘expected’, ‘general’ or ‘premature’. Previous research has shown that as much as 70% of all claims can be attributed to ‘wear and tear’ either in part or in total, so a car warranty that doesn’t cover it is of potentially little value.

Can I use the garage of my choice for any car repairs?

MotorEasy has a network of over 10,000 garages for members to choose from, so you will always find a garage near to your location. Plus, we pay our network garages directly for repairs, meaning you won’t be out of pocket awaiting reimbursement.
If, for any reason, you would prefer to use an alternative VAT registered garage of your choice, this is possible too. All car repair work must be pre-authorised whichever garage is selected.
The difference between MotorEasy extended warranties and others on the market are; a manufacturer’s extended car warranty will restrict you to using its franchised network for any car repairs. A dealer used car warranty will want you to return to the dealership, and many independent aftermarket extended warranties will restrict you to a limited number of garages - and restrict hourly labour rates that they will make you pay.
MotorEasy extended warranties provide flexibility and can carry out repairs at up to 40% cheaper than main dealer prices.

Does it cover overheating?

Overheating can lead to some of the most expensive car repairs, however most overheating is down to lack of coolant due to a leaky hose or the failure of the timing belt. Hoses are not usually covered by a car warranty but the consequence of one failing can be catastrophic. A MotorEasy car warranty covers consequential loss or damage, we won’t cover the leaky hose but we will cover the blown engine - saving you thousands of pounds. This is the same with the timing belt - as long as yours has been changed at the manufacturer’s recommended interval, MotorEasy will cover the damage that results from its failure.

What is the pay-out limit?

Some car warranty plans feature a £100 car repair contribution (also known as an excess) and a £500 car repair limit - leaving £400 that’s hardly likely to cover any serious bills. Even a £2000 limit seems minimal for today’s cars.
MotorEasy’s car repair limit is the value of your car which should cover almost every possibility.

Will the car warranty settle directly with the workshop?

Most extended car warranty providers will ask you to settle with the garage yourself and deal with any repair costs, leaving you out of pocket with both time and money.
MotorEasy is different as we have a network of over 10,000 garages across the UK that we will deal with directly on your behalf. These garages are familiar with our fast car repair process and will ensure a smooth experience. These garages will also carry out any other non-warranty work that you need completing at our negotiated reduced hourly labour rate - meaning big savings.
If you prefer to use a garage of your choice, we will still negotiate with them on your behalf, as long as they are a VAT registered garage.

Does the car warranty cover failures identified by the workshop during a car service or MOT?

Our recommended MotorEasy full warranty plans include cover* for failures found on these visits, giving you peace of mind all year round. This could be the only time your car gets checked each year and could be the only time it would discover faults.
** Lite plans don't include coverage for failures found during MOT or car servicing, this is the reason we can offer dramatically reduced pricing on these products.